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Handling Customer Complaints: AmeriTrust Mortgage Support

At AmeriTrust Mortgage, we prioritize customer feedback and promptly address complaints to ensure your satisfaction

Ameritrust Mortgage Corporation

Compliance Department

17341 Irvine Blvd, Suite 285

Tustin, CA 92780

• (888) 499-9060

compliance@ameritrust-mortgage.com

Consumers Wishing

Step into Consumers wishing to file a complaint against a mortgage banker, or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of Savings and mortgage lending, 2601 north Lamar, suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.

Department Maintains

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed mortgage bankers and residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department before the payment of a claim. For more information about the recovery fund, please consult the department’s website at WWW.SML.TEXAS.GOV.

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+1 ( 888 ) 499 - 9060

info@ameritrust-mortgage.com

Address: 17341 Irvine Blvd., Suite 285, Tustin, CA 92780